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18px;background:linear-gradient(120deg,var(--blue),var(--blue-dark));color:#fff}.ask-head>span:first-child{font-size:17px;font-weight:700}.ask-sub{font-size:12px;opacity:.85;flex:1}.ask-close{background:#fff3;color:#fff;border:none;border-radius:8px;width:30px;height:30px;font-size:15px}.ask-close:hover{background:#ffffff59}.ask-body{flex:1;overflow-y:auto;padding:18px;display:flex;flex-direction:column;gap:12px;background:var(--bg)}.ask-hint{color:var(--muted);font-size:14px;text-align:center;padding:20px 12px;line-height:1.5}.ask-msg{max-width:82%;padding:11px 14px;border-radius:14px;font-size:15px;line-height:1.5;white-space:pre-wrap;word-wrap:break-word}.ask-user{align-self:flex-end;background:var(--blue);color:#fff;border-bottom-right-radius:4px}.ask-assistant{align-self:flex-start;background:var(--card);border:1px solid var(--border);border-bottom-left-radius:4px}.ask-typing{color:var(--muted);font-style:italic}.ask-input{display:flex;gap:8px;padding:12px;border-top:1px solid var(--border);background:var(--card)}.ask-input textarea{flex:1;resize:none;border:1px solid var(--border);border-radius:10px;padding:10px 12px;font-size:15px;max-height:160px}.ask-input textarea:focus{outline:2px solid var(--blue);border-color:transparent}.ask-send{background:var(--blue);color:#fff;border:none;border-radius:10px;width:46px;font-size:18px}.ask-send:disabled{background:var(--muted);opacity:.5}.client-card.dup-row{background:#fff7e6;border-left:3px solid var(--orange)}.dup-dot{filter:none}.ask-retry{align-self:flex-start;background:var(--blue);color:#fff;border:0;border-radius:10px;padding:8px 16px;font-size:14px;font-weight:600}.ask-retry:hover{background:var(--blue-dark)}.staff-panel{height:auto;max-height:min(80vh,640px)}.staff-body{padding:0;overflow-x:auto}.staff-table{width:100%;border-collapse:collapse;font-size:14px}.staff-table th{text-align:left;padding:10px 14px;color:var(--muted);font-weight:600;font-size:12px;text-transform:uppercase;border-bottom:1px solid var(--border)}.staff-table td{padding:10px 14px;border-bottom:1px solid var(--border)}.staff-table tr:last-child td{border-bottom:none}.staff-ago{color:var(--muted)}.leads-btn{background:#fff;color:#4a5b66;border:1px solid var(--border);border-radius:8px;padding:6px 12px;font-size:13px;font-weight:600;white-space:nowrap}.leads-btn:hover{background:#eef1f4}.leads-panel{width:min(94vw,1040px)}.leads-search{margin:10px 14px}.lead-row{cursor:pointer}.lead-row:hover{background:#f5f8fa}.lead-name{font-weight:600}.lead-phone{font-size:12px;color:var(--muted)}.lead-question{max-width:220px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.lead-order{font-size:12px;font-weight:600;padding:2px 8px;border-radius:6px;background:#e8f5fb;color:#1f5f7d;white-space:nowrap}.lead-noorder{font-size:12px;color:var(--muted)}.cc-hit{font-size:12px;color:#35506b;background:#eef6fb;border-radius:6px;padding:3px 7px;margin-top:3px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.hit-why{font-weight:700;color:var(--blue-dark);margin-right:6px}.draft-blocked{background:#fdecea;border:1px solid #f5b7b1;border-radius:8px;padding:7px 10px;font-size:12.5px;color:#922b21;font-weight:600;margin-bottom:8px}.card-edit-btn{background:none;border:1px dashed var(--border);border-radius:8px;color:var(--muted);font-size:11.5px;padding:1px 8px}.card-edit-btn:hover{border-color:var(--blue);color:var(--blue-dark);background:var(--blue-light)}.card-form{background:#fff;border-bottom:1px solid var(--border);padding:10px 16px;display:flex;flex-direction:column;gap:8px}.cf-row{display:flex;gap:8px;flex-wrap:wrap}.cf-row .tf-input{flex:1 1 180px}